Engineering Support Focused on
Equipment Availability
Our service catalog is limited to work we intend to execute directly or coordinate as an engineering service: Equipment Maintenance Service, AMC / Planned Maintenance, and Onsite Engineering Support. Diagnostics and inspection are conducted as activities within an approved maintenance scope.
Machine Down? Emergency Response Available 24/7
Our rapid response team deploys within 4 hours across key mining zones. Every hour of downtime costs money — call now.
What We Fix & Maintain
Six specialised service verticals covering every critical system of heavy earthmoving equipment.
Equipment Maintenance Service
Planned or corrective maintenance support for agreed heavy-equipment systems, scoped according to machine condition, site requirement and available technical resources.
- Preliminary machine & system condition review
- Transmission & drivetrain maintenance within agreed scope
- Hydraulic line, valve, pump & cylinder condition servicing
AMC / Planned Maintenance
Structured maintenance support for agreed heavy-equipment fleets covering defined visit frequency, preventive checklists, spares responsibility and breakdown coordination.
- Scheduled preventive maintenance visits & inspections
- Preventive-maintenance checklist compliance
- Maintenance support & breakdown call coordination
Onsite Engineering Support
Field support for troubleshooting, fault isolation, maintenance coordination and system-level technical assistance where the machine operates.
- Review of reported transmission/drivetrain or hydraulic symptoms
- Field fault-isolation and mechanical/hydraulic diagnostic checks
- Component replacement coordination within agreed scope
Check Service SLA at Your Plant / Mining Site
Enter your site PIN code to check mobile repair workshop dispatch and parts delivery timeline.
Keep Your Fleet Running. Predictably.
Reduce unplanned breakdowns by 70%. Fixed-cost maintenance with priority response, designed for mining and infrastructure fleets.
Basic AMC
Fleets of 3–5 Machines
Essential scheduled maintenance to keep a small fleet running reliably.
What's included
- Quarterly scheduled service visits
- Engine oil & filter changes
- Hydraulic oil sampling & analysis
- Basic electrical checks
- Service record log
- Emergency call-outs
- Major overhauls
Standard AMC
Fleets of 5–15 Machines
Our most-booked plan — priority response and monthly health reporting for growing fleets.
What's included
- Monthly scheduled service visits
- Priority parts availability (48-hr)
- Hydraulic system diagnostics
- Undercarriage wear assessment
- Engine & transmission checks
- 2 emergency call-outs per quarter
- Monthly fleet health report
- Engine overhauls (discounted rate)
Premium AMC
Fleets of 15+ Machines
Dedicated on-site coverage and unlimited emergency response for large, mission-critical fleets.
What's included
- Dedicated on-site technician
- Unlimited emergency call-outs
- All scheduled services included
- Major overhaul at cost-price parts
- Real-time fleet monitoring
- Quarterly management review
- Cost-per-hour transparency reports
- Spare parts pre-stocking at site
Pricing is customized based on fleet size, location, and machine types. Contact us for a tailored proposal.
Response Zones Across India
Regionally stationed teams ensure we're always close to where your machines work.
Equipped with digital hydraulic testers, laser alignment tools, mobile track presses, and emergency OEM spare kits for rapid deployment.
Our core operational belt — highest technician density and fastest response.
Active deployment capability with partner technician network.
Expanding operations. Workshop repair available with logistics support.
Quick Service FAQs
Yes. Emergency services are 24/7/365. Scheduled services run Monday–Saturday. For Sunday or holiday visits, please specify when booking.
Not necessarily. For most repairs, our mobile workshop unit comes to your site. Workshop-based overhauls (engine, transmission) may require transport to our facility.
Emergency call-out fees depend on distance and priority. Transparent pricing is given before dispatch. AMC clients get included call-outs per contract.
Yes. All repairs carry a minimum 30-day workmanship guarantee. Parts replaced during repair carry manufacturer or Elara warranty.